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FAQs

We make replacements parts to be used in the equipment of the leading gripper bar brands in the industry. Check out our Catalog to browse the many brands for which we supply parts.

Yes! Because Conway’s bars are made to the same specifications as OEM bars, they can be installed alongside OEM bars.

We try our best to ensure we are supplying you the correct part when you place an order. This may often involve requesting additional information about your machine. Your cooperation aids in a successful purchase. If, by chance, the order is incorrect, you can return the products in exchange for the correct part. (Please note there is a 25% restocking fee if the error is on the part of the customer.) Learn more about our Shipping & Returns Policy.

Conway Machine’s products are manufactured by American workers in Conway, Arkansas, USA since 1972.

Yes, Conway Machine, Inc. supports its products with a two-year limited warranty on Conway-manufactured parts. Ask your sales representative for details.

We understand that being in the maintenance and repair business means having parts ready to ship. We keep our most common products in stock and ready to ship. So, when you’re in a desperate situation, we’ve got you covered.

Yes, we can take payment by credit card, ACH, wire transfer and check.

Conway Machine offers standard 30-day terms to qualified customers. If you’d like information on this, please ask your sales representative for the Credit Application form.